Enterprise-Grade Hotel Operations. Built Module by Module for Your Property.
GLAD HMS is a modular multi-tenant hotel management platform covering reservations, front desk workflows, housekeeping task boards, stay folio billing with GST compliance, and USALI revenue analytics — with zero forced software bundles.
Every Department Gets the Right Operational Tools
Tailored consoles engineered for dedicated operational workflows.
Reservation & Front Desk Console
Manage room inventory, process rapid guest check-ins with ID verification, handle walk-ins, and view live room status transitions in real time.
Mobile Housekeeping Task Board
Mobile-optimized task board with automatic room dirty state transitions upon check-out and priority sorting for urgent same-day arrivals.
USALI Revenue Analytics & Tax Invoicing
Track property performance with real-time USALI KPIs, multi-folio stay billing, and automated Indian GST slab calculation.
Pessimistic Concurrency Row Locks. Zero Double Bookings.
Mathematically sound reservation overlap checking backed by PostgreSQL row locks (SELECT ... FOR UPDATE) to prevent double-booking during high concurrent traffic.
Instant Guest Folios & Rapid Check-In.
Process guest check-ins, verify identification, handle walk-in reservations, and manage stay folios seamlessly with real-time room status updates.
Real-Time Room Turnover. Coordinated with Front Desk.
Housekeeping staff receive priority-sorted room cleaning rosters. Marking a room inspected updates front desk availability immediately.
Multi-Folio Accounting & Indian GST Compliance.
Automated tax calculation across GST slabs (0%, 12%, 18%) with multi-folio support, split payments between company and guest, and strict NUMERIC(12,2) decimal precision.
Multi-Tenant Safety. Zero Collisions.
Engineered with tenant-scoped query filters and database-level pessimistic row locks.
Tenant-Scoped Query Isolation
Mandatory tenant_id scoping across every database query guarantees that hotel properties never cross-access competitor data.
Role-Based Access Control (RBAC)
Granular system roles (Owner, Manager, Front Desk, Housekeeping) restrict permissions to property-level authorized workflows.
Append-Only Audit Logging
Every sensitive operation — check-in, check-out, room reassignment, manual payment, and rate adjustment — is logged in an immutable audit ledger.
Tenant Provisioning
Register your hotel workspace and receive a 15-day trial with core modules pre-enabled.
Rooms & Rate Plans
Define room types, set base occupancy and extra bed rules, and create custom rate plans.
Front Desk & Housekeeping
Front desk manages reservations while housekeeping receives live prioritized cleaning tasks.
Folios & Revenue Analytics
Generate tax-compliant guest invoices and monitor daily USALI performance metrics.
Why We Built a Modular Hotel Management System
Independent hotels and boutique properties are often forced to choose between rigid, multi-million dollar legacy PMS suites or generic cloud tools that force them into paying for expensive bundled features they never use.
We engineered GLAD HMS from the ground up to be modular by design. Every core operational capability — from reservation calendars to mobile housekeeping and USALI revenue analytics — operates with rock-solid database isolation, type-safety, and predictable scalability.
Modular by design.
→Hotels choose and pay for what they need — avoiding bloated all-in-one software suites.
Zero concurrency errors.
→Database-level pessimistic row locking ensures room inventory is always 100% accurate.
Multi-tenant data safety.
→Strict tenant scoping guarantees complete privacy and isolation between properties.
Real-time synchronization.
→Front desk, housekeeping, and management dashboards update instantly upon any state change.
Simple Plans. Built to Scale.
Transparent terms with zero hidden fees. 15-day free trial on all plans.
For independent boutique hotels & properties (Up to 25 rooms)
For busy hotels with multi-department operations (Up to 100 rooms)
For hotel chains, groups & multi-branch operators (Unlimited rooms)
Ready to Modernize Your Hotel Operations?
See how GLAD HMS unifies your room reservations, front desk, mobile housekeeping, and revenue analytics on one modular platform.
FAQ.
Direct Answers on
Room Inventory,
Folios and Operations
Before You Deploy जवाब.
GLAD HMS is an enterprise-grade, modular Hotel Management System (HMS) developed by GLAD Studio. It covers the full operational lifecycle — reservations, front desk, housekeeping, multi-folio stay billing, and USALI revenue analytics — on a single multi-tenant SaaS platform.
GLAD HMS uses PostgreSQL row-level pessimistic locking (SELECT ... FOR UPDATE) alongside strict date overlap validation during reservation confirmation, ensuring two guests or front-desk clerks cannot allocate the last available room simultaneously.
Yes. GLAD HMS includes a multi-property architecture where tenant accounts can manage multiple distinct physical properties with property-scoped user roles and consolidated owner-level reporting.
GLAD HMS supports multi-folio accounting (Master folios, split room folios, incidental charges), split payment recording, and automated Indian GST tax slab calculations (0%, 12%, 18%) with fixed-point decimal precision.
Yes, newly registered hotels receive a 15-day self-serve trial with core modules pre-provisioned, allowing immediate room inventory configuration and front-desk testing.