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Run Hotel Operations on One Modular System.
GLAD HMS unifies hotel room reservations, front desk operations, mobile housekeeping task boards, stay folios with Indian GST compliance, and USALI revenue analytics with zero forced bundles.
Every Department Gets the Right Operational Tools
Tailored consoles engineered for front desk clerks, mobile housekeeping staff, and hotel owners.
Reservation & Front Desk Console
Manage room inventory, process rapid guest check-ins with ID verification, handle walk-ins, and view live room status transitions in real time.
Mobile Housekeeping Task Board
Mobile-optimized task board with automatic room dirty state transitions upon check-out and priority sorting for urgent same-day arrivals.
USALI Revenue Analytics & Tax Invoicing
Track property performance with real-time USALI KPIs, multi-folio stay billing, and automated Indian GST slab calculation.
Pessimistic Concurrency Row Locks. Zero Double Bookings.
Mathematically sound reservation overlap checking backed by PostgreSQL row locks to prevent double-booking during high concurrent traffic.
Instant Guest Folios & Rapid Check-In.
Process guest check-ins, verify identification, handle walk-in reservations, and manage stay folios seamlessly with real-time room status updates.
Real-Time Room Turnover. Coordinated with Front Desk.
Housekeeping staff receive priority-sorted room cleaning rosters. Marking a room inspected updates front desk availability immediately.
Multi-Folio Accounting & Indian GST Compliance.
Automated tax calculation across GST slabs (0%, 12%, 18%) with multi-folio support, split payments between company and guest, and strict NUMERIC(12,2) decimal precision.
Multi-Tenant Safety.
Zero Concurrency Collisions.
GLAD HMS is engineered with tenant-scoped query filters and database-level pessimistic row locks, ensuring your guest records and room availability remain 100% accurate.
Tenant-Scoped Query Isolation
Mandatory tenant_id scoping across every database query guarantees that hotel properties never cross-access competitor data.
Role-Based Access Control (RBAC)
Granular system roles (Owner, Manager, Front Desk, Housekeeping) restrict permissions to property-level authorized workflows.
Append-Only Audit Logging
Every sensitive operation — check-in, check-out, room reassignment, manual payment, and rate adjustment — is logged in an immutable audit ledger.
From Reservation to Guest Check-Out & Revenue Reporting
A 4-phase sequence designed to get your hotel onboarded, rooms configured, and guest operations running in real time.
Tenant Provisioning
Register your hotel workspace and receive a 15-day trial with core modules pre-enabled.
Rooms & Rate Plans
Define room types, set base occupancy and extra bed rules, and create custom rate plans.
Front Desk & Housekeeping
Front desk manages reservations while housekeeping receives live prioritized cleaning tasks.
Folios & Revenue Analytics
Generate tax-compliant guest invoices and monitor daily USALI performance metrics.
Why We Built a Modular Hotel Management System
Independent hotels and boutique properties are often forced to choose between rigid, multi-million dollar legacy PMS suites or generic cloud tools that force them into paying for expensive bundled features they never use.
We engineered GLAD HMS from the ground up to be modular by design. Every core operational capability — from reservation calendars to mobile housekeeping and USALI revenue analytics — operates with rock-solid database isolation, type-safety, and predictable scalability.
Modular by design.
Hotels choose and pay for what they need — avoiding bloated all-in-one software suites.
Zero concurrency errors.
Database-level pessimistic row locking ensures room inventory is always 100% accurate.
Multi-tenant data safety.
Strict tenant scoping guarantees complete privacy and isolation between properties.
Real-time synchronization.
Front desk, housekeeping, and management dashboards update instantly upon any state change.
Simple Plans. Built to Scale With You.
Transparent pricing with zero hidden fees. 30-day free trial on all plans.
Starter
For independent boutique hotels & properties
- Up to 25 rooms
- Core Reservation & Inventory Grid
- Front Desk & Walk-In Operations
- Mobile Housekeeping Task Board
- Standard Tax Invoicing (GST/VAT)
- Email Support
Growth
For busy hotels with multi-department operations
- Up to 100 rooms
- Everything in Starter
- USALI Revenue Analytics (ADR/RevPAR)
- Multi-Folio Split Billing
- Role-Based Access Control (RBAC)
- Priority Support
Enterprise / Multi-Property
For hotel chains, groups & multi-branch operators
- Unlimited rooms & properties
- Centralized multi-property reporting
- Custom rate parity & module entitlement
- Dedicated database migration & SLA
- 24/7 Dedicated Support
Everything You Need to Know About GLAD HMS
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See how GLAD HMS unifies your room reservations, front desk, mobile housekeeping, and revenue analytics on one modular platform.